Privacy Policy

Jigsun Global Connect ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and how we protect it - across both our digital growth and language solutions services.

Information We Collect

  • Contact details you share with us (name, email, phone, company)

  • Access credentials or permissions for social media accounts, ad platforms, and analytics tools, where you engage us for digital growth services

  • Brand assets, content, and marketing materials you provide for campaigns and social content

  • Project materials for interpretation or translation, which may include medical or patient-related content

  • Basic website usage data (pages visited, browser type, cookies)

How We Use It

We use your information only to deliver the services you request, whether that's managing your social media, planning content, running growth campaigns, or providing interpretation and translation support - and to communicate with you about your project. We do not sell your information, and we don't use it for unrelated marketing without your consent.

Digital Account Access

Where you grant us access to social media, advertising, or analytics accounts, we use that access solely to manage and report on the services you've engaged us for. We do not use your account access or data for any purpose beyond your project, and access is limited to the team members working on your account.

Health-Related Information

If your project involves patient or medical information, we may act as a Business Associate under HIPAA and sign a Business Associate Agreement (BAA) with you. In that case, this information is used strictly to complete your project and is protected accordingly.

Sharing Information

We only share information with the team members, interpreters, or translators working on your project, and with service providers we use to run our business (such as scheduling, payment, or content-management tools). We never sell your data.

Security

We use reasonable technical and administrative safeguards, including encryption, restricted access, and secure account management to protect your information.

Cookies

Our website uses basic cookies to understand site usage and improve your experience. You can disable cookies in your browser settings at any time.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you, or revoke account access we've been granted, subject to any legal or contractual obligations that require us to keep certain records.

Changes to This Policy

We may update this policy occasionally. The latest version will always be posted here with an updated effective date.

Contact Us

Questions about this policy? Reach us at:
Jigsun Global Connect
Email: [Insert Contact Email]